Can I purchase virtual debit card and receive Bitcoin instead?
Yes, you can. But the only orders qualifying for debit card to Bitcoin are orders placed through the link buy Bitcoin with debit card.

All orders placed through Amazon or through our bank account are different and they're not qualified for debit card to Bitcoin. Hope you understand.

What is prepaid virtual debit card?
It is a prepaid virtual debit card that you can use to pay for anything online. It comes as Visa card, MasterCard, American Express card.  They're not physical card. But you can order physical type by following the link on the cards displayed on our website. Just click on the cards and it would take you to a store to buy it as a discount price.

Is the card accepted worldwide?
Yes, the card is accepted on any website where Visa card or MasterCard or American Express card is acceptable.

Can I purchase the card from any country?
Yes, you can buy the card from any country in the world.
How long does it take to receive my card?
If you place your order during working hours (9 am GMT-6 pm GMT) We will send you the card details within 2-3 hours after we receive your payment. Or if you order the physical card, it would be delivered to you by the store within 1-2 days.

How do I get my card?
If you order the virtual type, we will send you the card details by email. Or if you order the physical card, it would be sent to your address.

What will I get after I order the card?
If you order the card, we will send you the 16 digit card number, expiration date, and security code. Example; Card number: 4721 7842 3657 2187, Expiration date: 20/2025, Security code: 637. Or if you order the physical type, it would be delivered to your address within 1-2 days.

Is the card nameless?
Yes, the card is nameless and completely anonymous. You can spend it with any name, address and ZIP code you want. But you must activate it online with that information.

What currency is the card?
The card is in US dollar. But you can spend it in any currency you want. The currency conversion will be done for you automatically.

What denominations are the cards?
For Visa and MasterCard, the cards are in 5, 10, 20, 25, 50, 100, 200, 500 dollar denomination, while for American Express it comes in 25, 50, 100 dollar denomination.

Is the card re-loadable?
No, the card is not re-loadable. But you can always buy another one whenever you need it.

Can I spend the card in any currency?
Yes, you can spend the money in your card in any currency in the world. The bank will do the conversion for you automatically.

What payment method do you accept?
We accept payment by bank ACH transfer made from company account (for USA customers). Note that we do not accept bank wire transfer or payment from personal account. This applies to US customers only. We also accept payment by Bitcoin. Alternatively, follow the link on the cards displayed on our website for other payment options; such as card payment.

For Europe customers we accept bank wire transfer. We also accept payment by Bitcoin.

We accept payment by Bitcoin for customers from every other country.

Please see the payment options page for more information. 

How do I check my card balance?
To check your balance, follow the instruction you received by email or post. Or try and enter your card and security code. You'll be logged in to view your balance and transaction details.

Opening hours:
9 am GMT - 8 pm GMT
Monday - Saturday

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